Water & Wastewater
Management of Public Utilities
The Public Works Department manages our water and wastewater systems. Our highly trained staff operates a wastewater treatment facility and associated infrastructure that processes 250,000,000 million gallons of wastewater annually.
Our water system produces nearly one million of gallons per day on average, or approximately 325,000,000 gallons of water per year.
The department is responsible for providing underground utility locates for both water and sewer service lines, conducts water service line repairs, and regularly performs sewer jetting work throughout the city. The department services water main breaks and maintains 24-hour on-call staffing in the event of an after-hours emergency.
About Our Water
Water is produced at wells and is treated with chlorine for sterilization. From the wells, water is pumped to one of two water towers. The towers are connected the distribution system where it is distributed to over 1,000 customers. At each customer's connection water follows through the meter which registers the volume used in gallons. Meter readers pull information off each meter every month which is inputted into the billing system.
In 2016-17, the City replaced all the meters in the system with a new radio reading capable SENSUS system. The new system allows residents to more closely monitor their consumption through a web portal. The radio read system also eliminates the the need to read each individual meter by hand.
Water System Duties & Responsibilities
- Maintain the water system including wells, mains, valves, lines and over 900 meters
- Provide safe, reliable water service
- Provide high quality customer service for all residents and users
Our Wastewater Treatment System
Effluent water that has been through the treatment process is then discharged into the Arkansas River Basin. Effluent from the South Hutchinson treatment facility meets or exceeds all environmental standards and is generally more clean than water in the basin.